The carbide tip on your Snagger is correct! It is not designed to be pointy or sharp. Instead it is a dull end. We use high quality US made carbide for our glass breaking tips. The hardness of the carbide is what disrupts the temper of the glass causing it to break.
Sometimes USPS will scan a package as delivered several hours before making the actual delivery. If you just got the notification, wait for a couple hours and see if the package arrives. If the tracking says the package was left in or around your mailbox, then check around your house. Every once in a while a driver will leave a package in an odd spot (side door, etc). Sometimes they even deliver it to a neighbor by mistake. If you haven’t found the package after a day or two let us know and we will investigate further by contacting USPS.
Generally wholesale pricing kicks in at 25 pcs and up and it offers a 10% discount. Laser marking on wholesale orders is also much cheaper than individual orders. $25 for all tools to say the same thing (generally a department name), or $5 each for custom name. Contact firstname.lastname@example.org to get a custom quote!
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